Bucket Hat

What a customer can expect to pay for shipping? 

We have various shipping rates for the UK ranging from Light shipping (£2.95) for stickers and accessories, Standard shipping (£3.95) for single kids' t-shirts and hoodies plus adults' t-shirts and Heavy shipping (£4.95) for adults' hoodies and orders of multiple items. Orders over £70 benefit from FREE shipping.

International rates vary with both weight and Country. Shipping charges will be added at checkout but please contact us by email at: returns@fatwillyssurfshack.co.uk and we'll aim to give you an estimate beforehand if required.

How long a shipment may take to arrive?

We try to package and ship the orders the morning after we receive them and post them the next day. We use a 2-day tracked service but, due to extremely high demand currently, we expect that you will receive your order within 5 business days from purchase. However, at quieter times of the year (October to March), you may receive items more quickly.

International orders will take longer to arrive.

What shipping carriers do we use?

We use Royal Mail for the UK as we find them the most cost-effective for our customers. International orders can vary. All orders are tracked so you will receive a tracking number from Hermes once your order has been collected by them. Please contact them directly if your parcel doesn't arrive within 7 days.